Crucial Conversations: Tools for Talking When Stakes Are High
by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
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Book Summary Information
Author: Al Switzler, Joseph Grenny, Kerry Patterson, Ron McMillanForeword: Stephen R. Covey
Edition: Paperback
Audio: English (Unknown); English (Original Language); English (Published)
Published: 2002-06-18
ISBN: 0071401946
Number of pages: 256
Publisher: McGraw-Hill
Accessories:
- Airborne Effervescent Health Formula, Original Orange, 10 Tablets (Pack of 3)
- RESPeRATE Blood Pressure Lowering Device
Book Reviews of Crucial Conversations: Tools for Talking When Stakes Are High
Book Review: "Crucial" Hits a Home Run
Summary: 5 Stars
The last thing the world needs is another book on communication, yet "Crucial Conversations" cuts through the maze of pscho babble and provides practical insights in a creative format. The case studies alone were worth the time. Well worth the read for those who lead change, work with or in teams, or see authentic communication as an important competency worth developing.
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