Etiquette Guide to Japan: Know the Rules that Make the Difference!
by Boye Lafayette De Mente
Book Summary Information
Author: Boye Lafayette De MenteEdition: Paperback
Audio: English (Original Language); English (Unknown); English (Published)
Published: 2001-08-10
ISBN: 0804834172
Number of pages: 128
Publisher: Tuttle Publishing
Book Reviews of Etiquette Guide to Japan: Know the Rules that Make the Difference!
Book Review: Great for busy travelers and those studying lean manufacturing
Summary: 5 Stars
Ok, travelers, will focus on you, but will also add some commentary for those seeking DNA elements of the Toyota Production System ("TPS", also known as "lean manufacturing").
I am busy at home and work, so when a business trip to Japan was suggested, I wanted a brief, yet comprehensive book on basic etiquette. This author not only achieves both these aims, but also describes "why" customs and such are the way there are... knowing the "why" makes the "how" easier to do correctly, no matter how foreign (or contradictory) something might appear.
Pro:
-Brief, yet surprisingly comprehensive, details not only "how" things work, but the "why" as well
-Awkward miscues (i.e. the whole bowing and shaking hands when exchanging business cards thing) and contradictory/confusing behaviors (e.g. friendly when one-on-one in the evening, but cold and distant the next day at work) finally explained!
-Historical notes of where things came from was interesting as a traveler and practitioner of lean manufacturing as well... helps explain some of those little things that make TPS so hard to translate into a functional system in the West
Con:
-None observed, and I pride myself on finding at least one observation to add balance to my reviews (and to build reviewing/observations skills as well)
Bottom line: HIghly recommended for travelers. I think it is also a must read for passionate lean zealots.
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