Managing Customer Retention Summary and Reviews

Managing Customer Retention
by Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas

Managing Customer Retention
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Book Summary Information

Author: Gary Getz, Jacquelyn S. Thomas, Robert C. Blattberg
Edition: Digital
Audio: English (Published)
Format: Download: PDF
Published: 2001-05-23
ISBN: N/A
Number of pages: 32
Publisher: Harvard Business School Press

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