The SPEED of Trust: The One Thing That Changes Everything by Stephen M.R. Covey Summary and Reviews
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Book Reviews of The SPEED of Trust: The One Thing That Changes Everything
Book Review: Trust is Fundamental in Relational Management
Summary: 5 Stars
Trust may be the missing ingredient for the relational management model to succeed, but Trust (confidence + credibility) is an outcome, not an input. To get a Trust outcome requires the right inputs and in this book, the next generation's spokesperson for the Covey dynasty, Stephen M. R. Covey, tells us what trust means as well as provides plenty of examples of how important trust is when it comes to delivering business performance.
M.R. uses the "ripple effect" metaphor with Self at the center and waves rippling from the inside out to describe the "5 Waves of Trust." Using this metaphor, the first trust wave is Self-Trust (credibility driven), then comes the Relationship-Trust (consistent behavior driven) wave, an Organizational-Trust (alignment driven) wave, a Market-Trust (reputation driven) wave, and finally a Societal-Trust (giving back or contribution driven) wave.
Staying with the emphasis on managing `Self' first, Covey then provides the substance of the Self-Trust wave; the 4 cores of Credibility - integrity, intent, capability, and results. For the Relationship-Trust wave he identifies 13 critical behaviors. With the remaining trust waves, the dialogue continues the book's main theme - understanding the cost of mistrust and the value of trust - as it discusses organizational alignment, market reputation, and societal contribution. As M.R. says, "the dividends of trust can significantly enhance the quality of every relationship on every level of your life". If you doubt that, read this book.
Dennis DeWilde, author of
"The Performance Connection"
Book Review: The Ultimate Trust Model
Summary: 5 Stars
I speak around the world on building Trust in Selling. "The Speed of Trust" gives you a roadmap on how to master trust and the real economic value of trust.
Stephen gives you insights that anyone can use in their quest to excel at building trust in business relationships.
The Speed of Trust gets to the core roots of integrity and how 'trusted' leaders and organizations thrive.
Everyone should make the time to read this book."
Joe Heller, Trust Cycle Selling
Book Review: The Speed of Trust
Summary: 5 Stars
Incredible! Knowing what incredible work Stephen R Covey has produced led me to purchase this book authored by his son The book exceeded my expectations. Stephen MR Covey (Dr Covey's son) does an incredible job of using real examples on how TRUST will either move a relationship on quickly or the lack of TRUST will slow it down or kill it altogether.
In my 10+ years of selling for a fortune 500 company, the instances when I was able to build a great deal of trust with my clients, were the times the sales process moved along quickly.
This is a MUST read for everyone, from business people to husbands and wifes, all will benefit from the insight this author has
Book Review: Too much talk about his father...
Summary: 1 Stars
Nothing is new in the book. The title and book cover are the best things in the book. The author talks about his father way too much. Book Review: Great guidebook for achieving or reconstructing trust.
Summary: 4 Stars
This book offers a very good action plan regarding achieving and/or reconstructing trust which, if followed, would certainly be effective. Most of it is like common sense that you may have never heard anyone put words to before. The only shortcomings of this book are that it is severely anecdotal (some of the anecdotes are strong and useful, but many are too personal to the author and they therefore lose credibility or pertinence) and kind of long-winded - by the time you near the end, you are ready to not even look at it's cover for perhaps a year! Overall, though, a great book which appropriately emphasizes that the same qualities which make for good personal relationships make for good business relationships, as well - which is helpful if you are or you are dealing with a person who can see the importance from one angle but perhaps not the other.